Start Water & Sewer Service

Do you need to set up a new account for water and sewer services with the City of Point Russell? You are in the right place!

New tenants and property owners must open a new account with the Water System to pay for water or sewer service. To start paying for water or sewer service you will need to complete a Water Utility Agreement. You can do that in one of three ways below.

Online

Gather your information

Be sure that you have the following information:

  • Your billing information (a credit card or blank check)
  • The address for service
  • The property owner's name and mailing address
  • The start date for the service

Fill out the form below

Complete the form below and be sure to answer every question.

Complete this form

We'll respond to you

You will hear back within 24 hours.

In Person

Print and complete the form

Download, complete, and print the paper form: [PDF]

Gather your information

You will need to bring:

  • A copy of your identification (Drivers License or State ID)
  • A copy of your rental agreement or verification of ownership (mortgage bill)
  • The completed form

Visit City Hall

Complete the payment in person at City Hall Customer Service Center:

1400 Fifth Avenue
Point Russell, ET  94901

Please note you will need to pay for the first month in advance. We only accept check or money order; cash will not be accepted.

Save your receipt 

Keep this for your records.

By Mail

Print and complete the form

Download, complete, and print the paper form: [PDF]

Gather your information

You'll need to include:

  • A copy of your identification (Drivers License or State ID)
  • A copy of your rental agreement or verification of ownership (mortgage bill)
  • The completed form

Include payment

You'll need to include a check or money order to pay for the first month in advance. Cash is not accepted.

Mail the form

Mail the form and additional documents to: 

City Hall Customer Service
1400 Fifth Avenue
Point Russell, ET 94901

Keep in mind:

  • You will need to show or include a copy of your identification (Drivers License or State ID).
  • You will need to include a copy of your rental agreement or verification of ownership (mortgage bill).
  • You will need to pay for the first month in advance.