Contest Parking Ticket

Parking or Transit Violation Citations must be protested within 21 days from the date the ticket is issued or from the date of the first courtesy notice.  Protests will not be considered after that period of time has expired.  Do not pay your citation if you wish to protest it. 

WAYS TO PROTEST

You can protest a citation using one of the following:

1. Online: Hearing protests may now be submitted online. You will be able to upload photos, receipts or any other evidence to support your protest on this site. Note:  You cannot protest online if you are submitting a Hearing Deposit Waiver Form.

2. In-Person Hearings: If you opt for an in-person hearing, you must come to 11 South Van Ness Avenue, Monday–Friday, between 8:00 am and 5:00 pm. Hearings are conducted on a first-come, first-serve basis. If your citation is dismissed, a refund for the deposit will be mailed within approximately three weeks. You must pay the clerk with cash or credit card only prior to the hearing. 

3. Mail Hearings: If you choose to request a mail hearing, submit a letter stating your explanation for appeal and any evidence you may have supporting your protest. You must include proof of payment made online or a check or money order for the citation amount (again, a deposit of the citation amount is required by state law), to:

Springfield Customer Service Center
ATTN: Hearing Section
11 South Van Ness Avenue

A hearing officer will evaluate your protest and respond with a decision by mail. A refund will be issued if the citation is dismissed.